HT201195: If you can't redeem your iTunes or Apple Music Gift Card or content code

Learn about If you can't redeem your iTunes or Apple Music Gift Card or content code
Leavitt08

Q: My friend from Australia just sent me a gift card via email....

But i live in the United States and at the bottom of the e-mail it says that it could not be used in any other country then his... What do i do?! Please help!

Posted on Jan 31, 2014 9:19 AM

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Q: My friend from Australia just sent me a gift card via email....

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  • by varjak paw,Solvedanswer

    varjak paw varjak paw Jan 31, 2014 9:27 AM in response to Leavitt08
    Level 10 (169,883 points)
    Jan 31, 2014 9:27 AM in response to Leavitt08

    Sorry, but you cannot use a gift given from the Australian iTunes Store (or that of any store other than the US). Your friend will need to redirect the gift to someone in Australia or contact the iTunes Store and request a refund.

     

    Regards.