Having trouble setting up account. Error msg said "cannot connect using SSL..do you want to try settin up without using SSL> So what is SSL and do I want to do this?
iPhone 4
It's also a good idea to check your service provider's mail settings, as they may have changed.
Found this the hard way after duplicating (working) settings from another device to a new iPhone that gave me this same SSL message. Turns out it had nothing to do with SSL, the incoming and smtp settings had changed.
It's also a good idea to check your service provider's mail settings, as they may have changed.
Found this the hard way after duplicating (working) settings from another device to a new iPhone that gave me this same SSL message. Turns out it had nothing to do with SSL, the incoming and smtp settings had changed.
Hi wiz101,
Welcome to the Support Communities!
SSL stands for "Secure Sockets Layer." It is a protocol that your email service provider may use to provide communication security over the internet.
At the bottom of the article you referenced, there is a list of questions you should be able to ask your email service provider. Contact them to find out what your settings are for your account.
http://support.apple.com/kb/ht4810
iOS: Adding a new email account can take time to verify, depending on the ISP's security settings
http://support.apple.com/kb/ht2155
If you tap Yes to the question "Do you want to try setting up without using SSL" - it won't hurt anything. If your email provider does not use SSL, then this may help you finish the setup of your email account on your iOS device.
Cheers,
- Judy
Having trouble setting up account. Error msg said "cannot connect using SSL ..do you want to trys setting up without using SSL? What is SSL? and do I want to do that?
