You tried exactly what ?
I most of the time would start with the same Apple Printer Support page tech articles
- OS X Mountain Lion and OS X Lion systems will have the necessary printing software already installed, or will automatically download and install software when the printer is connected or configured. Do not install software that came with the printer as it may be out of date, and do not connect the printer to your Mac yet. Follow the instructions that came with the printer to unpack, install ink or toner, and insert paper. Finally, use the instructions in this article to connect the printer to your Mac.
- Make sure the printer model is listed in Printer and scanner software, which is a comprehensive list of all printer models that have compatible software for OS X Mountain Lion and OS X Lion.
printing in OS X Mountain Lion
Try to delete the print queue under Print & Fax / Print & Scan then manually add a print queue.
Steps here: http://bit.ly/TdUuHL
If it doesn't work, reset the printing system:
then add another print queue manually.
Wow, thanks for all your input and time but actually, I ried everything you suggested above and more...that is several suggestions from the HP website. I'm left with paying a sizable fee for phone help from HP ( I say sizable because the one time fee doesn't cover printing problems!). The other thing is to assume the printer needs repair of some sort to connect?
I was going to suggest doing a reset on the printer itself..make sure printer is turned on. disconnect power cord from printer and wall outlet. wait 30 seconds. reconnect power cord to both wall outlet and printer.you may have to press the power button on the printer. It might help if you gave us a model number
just my 2 cents