3 Replies Latest reply: Feb 1, 2014 7:12 AM by Linc Davis
larrabycc Level 1 (0 points)

All booksmarks from firefox/chrome gone and give me the set up box just like the first time I install them. Evernote also resets. Basically every application that got my info is resetted. I am not sure what is going on?

MacBook Pro, Mac OS 9.2.x
  • Linc Davis Level 10 (184,390 points)

    If all your files are missing

    You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.
    If files are missing from one folder
    Change the Finder view mode; for example, from icon view to list view, or vice versa.
  • larrabycc Level 1 (0 points)

    Nope. I didn't log in as a different user. The things is my documents are not missing, just settings for applications (like the bookmarks for Firefox)are all gone. After I restart even my desktop picture changed back to the one I had long time ago. It seems like time machine sets everything back yet I don't have time machine open. I have no idea what's going on... Is it possible this is some kind of virus?

  • Linc Davis Level 10 (184,390 points)

    If you're having trouble making changes to files that are inside your home folder (represented by a house icon in the sidebar of a Finder window), or if you can't get changes to the settings of an application to stick, then please see below.

    Back up all data.

    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.

    I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.

    Step 1

    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked

    Allow user to administer this computer

    Then reboot. You can demote the problem account back to standard status when this step has been completed.

    Triple-click anywhere in the following line on this page to select it:

    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-


    Copy the selected text to the Clipboard by pressing the key combination command-C.

    Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

    You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

    The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

    Step 2 (optional)

    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

    Boot into Recovery. When the OS X Utilities screen appears, select

    Utilities Terminal

    from the menu bar. A Terminal window will open.

    In the Terminal window, type this:


    Press the tab key. The partial command you typed will automatically be completed to this:


    Press return. A Reset Password dialog will open. You’re not going to reset a password.

    In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.

    Select your username from the menu labeled Select the user account if it's not already selected.

    Under Reset Home Directory Permissions and ACLs, click the Reset button.



    from the menu bar.