iPhone 5 Dead Pixel Warranty Question?

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iPhone 5 Dead Pixel Warranty Question?

Hey guys! So I have an iPhone 5 with a bunch of dead pixels/dust sort of near the top.... My situation is somewhat unique, so I wanted to see what you guys thought! This iPhone 5 was in warranty just couple of months ago, where they replaced the screen glass. Now that these dead pixels/dust are on the screen (probably due to the 'repair' as they weren't there prior.) will they still cover it since it was something they caused right at the end of my 1 year warranty? Obviously I can create an appointment and find out, which I probably will, but I wanted to see if anyone had some insight on this! I don't want to make a trip just to find out they will do nothing for me....

Thanks guys! 🙂

potpotsie

Windows 7

Posted on Jan 31, 2014 6:55 PM

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Answer 1

Jan 31, 2014 7:37 PM in response to potpotsie

Why did you wait two months?

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Answer 2

diesel vdub

Level 7

22,178 points

Jan 31, 2014 8:08 PM in response to potpotsie

What does it matter what anyone here says or thinks? We are fellow users, NOT Apple employees.

Only Apple can say for certain what they will or will not do.

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Answer 3

potpotsie Author

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Jan 31, 2014 8:25 PM in response to diesel vdub

Obviously you didn't read what I said. And if what you have to say doesn't matter then don't say it. Let me say it again for you, since you obviously failed to read it the first time. I don't want to make the extra trip if it isn't needed, I was looking to see if others have experienced this issue and what were the outcomes of them to avoid going to the Apple store and having a bad outcome. Not eveyone lives right next to an Apple store.

Thanks for the help though!

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Answer 4

potpotsie Author

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Jan 31, 2014 8:25 PM in response to Allan Sampson

At first I presumed it was some effect of having traded the glass, so I figured it would go away. Yet here it is LOL

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Answer 5

diesel vdub

Level 7

22,178 points

Jan 31, 2014 8:30 PM in response to potpotsie

Again, no one here speaks for Apple.

Other people's experience isn't relevant.

Take it to Apple or don't, your decision. Nothing said here is a guarantee of what Apple will do if you take the device to them.

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Answer 6

potpotsie Author

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Jan 31, 2014 8:31 PM in response to diesel vdub

Alright, I suppose I wasn't looking for a guarentee just an idea! But it sounds like it's gonna have to go in..... I guess I'll do that tomorrow or early next week, if you're interested I'll post my results here! 🙂

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