Just an FYI. I called Apple support. I spoke with a tech who had to send emails to the top top troubleshooters. I even sent him screenshots of the error because they had no info of this error. He promised he would work on this and call me back. I have his number and email. Well he called me four times and then forgot about me completely. They could not figure it out. Now, my son's ipad is erroring. It stinks that I am on my own.