HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer

Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
jfunk7409
Level 1 (0 points)

Q: I keep trying to download itunes and having to uninstall/reinstall the program. Everytime it goes find until the end when the program is supposed to open it says window error 2. I updated my windows and completely unistalled the itunes.

I don't know what the windows error 2 is. I have uninstalled the program and all of the files that go with itunes. I have tried to reinstall the program and it still hasn't worked.

Posted on Jan 31, 2014 7:28 PM

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jfunk7409

Q: I keep trying to download itunes and having to uninstall/reinstall the program. Everytime it goes find until the end when the prog ... more

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  • by Ralph Landry1,

    Ralph Landry1 Jan 31, 2014 7:31 PM in response to jfunk7409
    Level 8 (41,782 points)
    Jan 31, 2014 7:31 PM in response to jfunk7409

    The most thorough solution is found in the user tip: https://discussions.apple.com/docs/DOC-6562

  • by b noir,

    b noir b noir Feb 1, 2014 2:29 AM in response to jfunk7409
    Level 9 (72,124 points)
    Feb 1, 2014 2:29 AM in response to jfunk7409

    I don't know what the windows error 2 is.

     

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

     

    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:

     

    http://www.apple.com/itunes/download/

     

    Download and install the free trial version of WinRAR:

     

    http://www.rarlab.com/

     

    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").

     

    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.

     

    Does it install properly for you?

     

    If instead you get an error message during the install, let us know what it says. (Precise text, please.)