HT203421: Troubleshooting the Mac App Store

Learn about Troubleshooting the Mac App Store

bethkline

Level 1 (0 points)

Q: How do I reinstall Mavericks if my app store won't work?

We've been having troubles with this iMac. Apple Store replaced everything but the hard disk, nuked and repaved it with Mavericks. I reloaded my info from backup manually. Now, Preview, Messages, and App Store don't work. Is there some way to reinstall Mavericks without connnecting to the App Store?

iMac (27-inch Mid 2011), OS X Mavericks (10.9)

Posted on Feb 1, 2014 5:53 AM

I have this question too

Q: How do I reinstall Mavericks if my app store won't work?

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by Dah•veed,

Dah•veed Feb 1, 2014 6:26 AM in response to bethkline
Level 7 (34,765 points)

Mac App Store

Feb 1, 2014 6:26 AM in response to bethkline

OS X Recovery -
http://support.apple.com/kb/HT4718
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by Linc Davis,

Linc Davis Feb 1, 2014 7:51 AM in response to bethkline
Level 10 (207,995 points)

Applications

Feb 1, 2014 7:51 AM in response to bethkline

You almost certainly ran a defective third-party "utility" such as "CleanMyMac" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system.

The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again.
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HT203421: Troubleshooting the Mac App Store

Q: How do I reinstall Mavericks if my app store won't work?

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by Dah•veed,

by Linc Davis,

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