macbook update to snow os x but webcam not working

hi my macbook update to os x 10.6.8 but webcam does't working

MacBook, Mac OS X (10.6.8)

Posted on Feb 1, 2014 4:33 AM

Reply
1 reply

Feb 1, 2014 9:54 AM in response to Johnyme

Here are my best suggestions for your camera problem.

Try each in order until you find the one that solves your trouble:


 • Restart your Mac and check again to see if the camera works now.


 • If not, use your Mac's Disk Utility to repair permissions.

Then check again to see if the camera works now.


 • If not, Apple's http://support.apple.com/kb/HT2090 suggestions may help you.

The proper "reset" suggested there for your Mac sometimes restores normal function.

 • If not, download and apply the latest Combo Update, for your Mac OS.

The current one for OS X 10.6.8 is at http://support.apple.com/kb/DL1399

Repair permissions again immediately following the system restart

that completes the Combo update.


 • If your trouble continues, the problem may be caused by a hardware problem.

There are no user serviceable parts of the camera. For hardware help,

contact Apple or an Apple-Authorized Service Provider for service.

Unless you have a current backup, make one now.

Then use the final "Troubleshooting" suggestion:

"... contact Apple or an Apple-Authorized Service Provider for service."

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macbook update to snow os x but webcam not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.