Johnyme

Q: macbook update to snow os x but webcam not working

hi my macbook update to os x 10.6.8 but webcam does't working

MacBook, Mac OS X (10.6.8)

Posted on Feb 1, 2014 4:33 AM

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Q: macbook update to snow os x but webcam not working

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  • by EZ Jim,

    EZ Jim EZ Jim Feb 1, 2014 9:54 AM in response to Johnyme
    Level 7 (22,547 points)
    Feb 1, 2014 9:54 AM in response to Johnyme

    Here are my best suggestions for your camera problem.

    Try each in order until you find the one that solves your trouble:

     

     • Restart your Mac and check again to see if the camera works now.

     

     • If not, use your Mac's Disk Utility to repair permissions

        Then check again to see if the camera works now.

     

     • If not, Apple's http://support.apple.com/kb/HT2090 suggestions may help you.

        The proper "reset" suggested there for your Mac sometimes restores normal function.


     • If not, download and apply the latest Combo Update, for your Mac OS.

        The current one for OS X 10.6.8 is at http://support.apple.com/kb/DL1399

        Repair permissions again immediately following the system restart

        that completes the Combo update. 

     

     • If your trouble continues, the problem may be caused by a hardware problem. 

        There are no user serviceable parts of the camera.  For hardware help,

        contact Apple or an Apple-Authorized Service Provider for service.

        Unless you have a current backup, make one now.  

        Then use the final "Troubleshooting" suggestion:

         "... contact Apple or an Apple-Authorized Service Provider for service."