HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Learn about Get help with hardware features on your iPhone, iPad, and iPod touch

Flybag

Level 1 (0 points)

Q: Camera flash issue

Recently my 4S Camera flash light stays on when powering or using the phone. Most of the time it is in 'dim' mode but sometime remains on full flash...drains the battery really quick.

Have reset everthing but still the same.....any simular issues reported?.....thanks in advance.

iPhone 4S, iOS 7.0.4

Posted on Feb 1, 2014 9:41 AM

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Q: Camera flash issue

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by Ingo2711,

Ingo2711 Feb 1, 2014 9:46 AM in response to Flybag
Level 7 (25,977 points)

iPhone

Feb 1, 2014 9:46 AM in response to Flybag

If resetting by holding the sleep and home button for 10sec did not work, try to set it up as new device without using the latest backup, in case it contains corrupt files.
How to back up your data and set up as a new device

If the flash works as expected after that, restore from the backup.
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by Flybag,

Flybag Feb 1, 2014 9:53 AM in response to Ingo2711
Level 1 (0 points)

Feb 1, 2014 9:53 AM in response to Ingo2711

Have just installed latest ios.7.0.4 from ios 6 as the tech guys said it would fix the problem...however it was the same in 6 as it is in 7 so I dont think it is a software problem. Just reset the phone from scratch via itunes...camera flash still on!!!
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by Ingo2711,

Ingo2711 Feb 1, 2014 10:15 AM in response to Flybag
Level 7 (25,977 points)

iPhone

Feb 1, 2014 10:15 AM in response to Flybag

If the software has not been the reason, you should get it serviced or looked at by Apple or an Authorized Apple Service Provider. It might be a hardware issue. Did your phone get wet?
Apple - Support - Service Answer Center
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by Flybag,

Flybag Feb 1, 2014 10:37 AM in response to Ingo2711
Level 1 (0 points)

Feb 1, 2014 10:37 AM in response to Ingo2711

No....hasn't been involved with water.... but out of warranty
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by Ingo2711,

Ingo2711 Feb 1, 2014 11:42 AM in response to Flybag
Level 7 (25,977 points)

iPhone

Feb 1, 2014 11:42 AM in response to Flybag

I'm afraid, there is no other way to fix that than getting it serviced.
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HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

Q: Camera flash issue

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by Ingo2711,

by Flybag,

by Ingo2711,

by Flybag,

by Ingo2711,

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