HT5824: Reset iCloud Documents & Data

Learn about Reset iCloud Documents & Data
Rida Amjad
Level 1 (1 points)

Q: How can I add the original id of my iphone user when im not in contact with him? This was a second hand phone, and now I want to sell it.So i decided to reset it. But it says that my current id can not be used to unlock this iphone.

please help.

iPhone 4

Posted on Feb 1, 2014 10:20 AM

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Rida Amjad

Q: How can I add the original id of my iphone user when im not in contact with him? This was a second hand phone, and now I want to s ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Feb 1, 2014 1:13 PM in response to Rida Amjad
    Level 10 (104,468 points)
    Apple TV
    Feb 1, 2014 1:13 PM in response to Rida Amjad

    Welcome to the Apple community.


    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.