HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Learn about Use the App Store on your iOS devices, Apple TV, or computer

Roman_1

Level 1 (0 points)

Q: Purchased App not unlocked

I paid 16.99 for the "All Adventures" in my Big Buck Hunter tournament edition pro APP for my iPad. It shows the purchase in my history and decreased my iTunes account but did not unlock or update on my iPad. Can you help me? I hit the report a problem link from my laptop but it had me log back in and did not send a report that I can tell.

Thanks,

Roman

iPad 2, iOS 7

Posted on Feb 1, 2014 10:36 AM

I have this question too

Q: Purchased App not unlocked

All replies

Helpful answers

by BobbyDigital00,

BobbyDigital00 Feb 1, 2014 10:40 AM in response to Roman_1
Level 3 (982 points)

Feb 1, 2014 10:40 AM in response to Roman_1

Your best course of action is to contact the developer directly: http://www.mergeinteractive.com/
Reply options

Link to this post

by lizdance40,

lizdance40 Feb 1, 2014 10:43 AM in response to Roman_1
Level 4 (2,382 points)

Feb 1, 2014 10:43 AM in response to Roman_1

You should contact Merge Interactive, Inc. The App developer may have a solution or can authorize a refund of your purchase.
Reply options

Link to this post

HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Q: Purchased App not unlocked

All replies Helpful answers

by BobbyDigital00,

by lizdance40,

All replies

Helpful answers