i recently bought a $20 itunes gift card . i redeem in my account in my new ipad...while i was typing the code in the ipad my internet connection was lost..i treid to re entre my gift card code again[ a message sent this code has been redeemed ]

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i recently bought a $20 itunes gift card . i redeem in my account in my new ipad...while i was typing the code in the ipad my internet connection was lost..i treid to re entre my gift card code again[ a message sent this code has been redeemed ]

i recently bought a $20 gift card to redeemed in my new ipad.. i redeem my code in my ipad account . I lost my internet connection just before i could see a confirmation. i reconect and check my account no money credited..i tried to redeeem again but a message sent saying this code had been redeem.. where is my credits? How I can i retrive the $20 gift card.

iPad, iOS 7.0.4

Posted on Feb 1, 2014 2:00 PM

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Answer 1

Delgadoh

Level 4

1,481 points

Feb 3, 2014 8:44 AM in response to tiger.jor

Hey tiger.jor,

I would first check and see if the gift card's balance has been applied to your account:

Tap the iTunes Store, App Store, or iBooks.

Scroll to the bottom of the Featured tab.

Sign in with your Apple ID.

If you have a credit balance, you'll see it below your Apple ID.

from: iTunes Store: iTunes Gift balances

http://support.apple.com/kb/HT5035

Welcome to Apple Support Communities!

Cheers,

Delgadoh

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