DL_Trebor
Level 1 (0 points)

Q: log parsing help for reboot loop kernel panic

Mid-2011 21.5 iMac, modded by prev owner with 3.5GH i7 processor and 24GB RAM (2x4 top, 2x8 bottom). Upgrade to Mavericks goes smoothly, but soon acquires "reboot loop" problem documented elsewhere. Leaves loop on its own or via Safe mode.  Kernel panic log shows only com.apple kexts loaded. Three kernal extensions are identified in the backtrace:

 

  • com.apple.driver.IOPlatformPluginLegacy(1.0)[41C23934-B737-3B5D-AE31-61A9C266E02 F]@0xffffff7fa9554000->0xffffff7fa9565fff
    • dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa8ec2000
    • dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7fa954c000
  • com.apple.driver.ACPI_SMC_PlatformPlugin(1.0)[93D1A6DF-3AD3-343D-9E74-795317FD18 24]@0xffffff7fa9574000->0xffffff7fa9583fff
    • dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa8ec2000
    • dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa86ba000
    • dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7fa954c000
    • dependency: com.apple.driver.IOPlatformPluginLegacy(1.0.0)[41C23934-B737-3B5D-AE31-61A9C266 E02F]@0xffffff7fa9554000
    • dependency: com.apple.driver.AppleSMC(3.1.6d1)[A9B9A2AE-AA23-3EB8-8D26-F91F90977405]@0xffff ff7fa9566000
  • com.apple.driver.AppleHWSensor(1.9.5d0)[064B18FB-8498-3ED7-83A4-227643199E7C]@0x ffffff7faa16b000->0xffffff7faa171fff

 

Any assistance in understanding what this means . . . . and advice on next steps . . . . would be appreciated.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 1, 2014 1:45 PM

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DL_Trebor

Q: log parsing help for reboot loop kernel panic

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  • Helpful answers

  • by DL_Trebor,

    DL_Trebor DL_Trebor Feb 1, 2014 2:14 PM in response to DL_Trebor
    Level 1 (0 points)
    Feb 1, 2014 2:14 PM in response to DL_Trebor

    Additional panics have ID'd a fourth kernel extension in the backtrace:

     

    • com.apple.driver.AGPM(100.14.11)[087FCB18-55FA-300E-9D22-DDE636C74BE1]@0xffffff7 f9032b000->0xffffff7f9033cfff
      • dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8f0ba000
      • dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7f8f812000
      • dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8f8e9000
      • dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8f8a6000
      • dependency: com.apple.AppleGraphicsDeviceControl(3.4.12)[C171C5AF-1BB6-385A-A4DB-3ED5626711 1E]@0xffffff7f90325000

  • by DL_Trebor,

    DL_Trebor DL_Trebor Feb 1, 2014 2:33 PM in response to baltwo
    Level 1 (0 points)
    Feb 1, 2014 2:33 PM in response to baltwo
    Anonymous UUID:   523067CA-D3C0-BAA6-6157-24243DFC1887

     

    Sat Feb  1 17:27:45 2014

    panic(cpu 7 caller 0xffffff80236dc19e): Kernel trap at 0xffffff7fa4402845, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x00000000261b0000, CR4: 0x00000000000606e0

    RAX: 0x0000000000000000, RBX: 0xffffff8038b11500, RCX: 0xfffffffff75b8280, RDX: 0x7fffffffffffffff

    RSP: 0xffffff810c98ba70, RBP: 0xffffff810c98bab0, RSI: 0x0000000000000028, RDI: 0x0000000000000001

    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff810c98bae0, R11: 0xffffffffffffffff

    R12: 0xffffff8038515000, R13: 0x0000000000000000, R14: 0xffffff7fa43fdbe8, R15: 0x0000000000000011

    RFL: 0x0000000000010286, RIP: 0xffffff7fa4402845, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x7

     

    Backtrace (CPU 7), Frame : Return Address

    0xffffff810c98b700 : 0xffffff8023622f69

    0xffffff810c98b780 : 0xffffff80236dc19e

    0xffffff810c98b950 : 0xffffff80236f3606

    0xffffff810c98b970 : 0xffffff7fa4402845

    0xffffff810c98bab0 : 0xffffff7fa43d9ab8

    0xffffff810c98bae0 : 0xffffff7fa43d9934

    0xffffff810c98bb30 : 0xffffff7fa43df8c6

    0xffffff810c98bb70 : 0xffffff7fa43fcb99

    0xffffff810c98bc60 : 0xffffff7fa43df036

    0xffffff810c98bca0 : 0xffffff7fa43fc3f0

    0xffffff810c98bd00 : 0xffffff7fa43df503

    0xffffff810c98bd70 : 0xffffff7fa43df6ba

    0xffffff810c98bdb0 : 0xffffff8023a8f48a

    0xffffff810c98be10 : 0xffffff7fa4e0ddd7

    0xffffff810c98be50 : 0xffffff8023a9297f

    0xffffff810c98bea0 : 0xffffff8023a9253f

    0xffffff810c98bf30 : 0xffffff8023a8e119

    0xffffff810c98bf70 : 0xffffff8023a93093

    0xffffff810c98bfb0 : 0xffffff80236d6aa7

      Kernel Extensions in backtrace:
         com.apple.driver.IOPlatformPluginLegacy(1.0)[41C23934-B737-3B5D-AE31-61A9C266E02 F]@0xffffff7fa43d8000->0xffffff7fa43e9fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa3bf7000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7fa43d0000
         com.apple.driver.ACPI_SMC_PlatformPlugin(1.0)[93D1A6DF-3AD3-343D-9E74-795317FD18 24]@0xffffff7fa43f8000->0xffffff7fa4407fff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa3bf7000
            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa3bfe000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.5.1d27)[C86803C1-60BC-386D-9C54-2E6D7 4CCEA74]@0xffffff7fa43d0000
            dependency: com.apple.driver.IOPlatformPluginLegacy(1.0.0)[41C23934-B737-3B5D-AE31-61A9C266 E02F]@0xffffff7fa43d8000
            dependency: com.apple.driver.AppleSMC(3.1.6d1)[A9B9A2AE-AA23-3EB8-8D26-F91F90977405]@0xffff ff7fa43ea000
         com.apple.driver.AppleHWSensor(1.9.5d0)[064B18FB-8498-3ED7-83A4-227643199E7C]@0x ffffff7fa4e0c000->0xffffff7fa4e12fff

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    13B42

     

    Kernel version:

    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

    Kernel slide: 0x0000000023400000

    Kernel text base: 0xffffff8023600000

    System model name: iMac12,1 (Mac-942B5BF58194151B)

     

    System uptime in nanoseconds: 53763382854

    last loaded kext at 53760401050: com.apple.driver.AppleHWSensor1.9.5d0 (addr 0xffffff7fa4e0c000, size 28672)

    loaded kexts:

    com.apple.driver.AppleHWSensor1.9.5d0
    com.apple.driver.AudioAUUC1.60
    com.apple.iokit.IOUserEthernet1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager4.2.0f6
    com.apple.driver.AppleTyMCEDriver1.0.2d2
    com.apple.driver.AGPM100.14.11
    com.apple.driver.AppleHDAHardwareConfigDriver2.5.3fc1
    com.apple.driver.AppleMikeyHIDDriver124
    com.apple.kext.AMDFramebuffer1.1.4
    com.apple.driver.AppleMuxControl3.4.12
    com.apple.driver.AppleUpstreamUserClient3.5.13
    com.apple.iokit.IOBluetoothUSBDFU4.2.0f6
    com.apple.driver.AppleHDA2.5.3fc1
    com.apple.driver.AppleMikeyDriver2.5.3fc1
    com.apple.AMDRadeonX30001.1.4
    com.apple.Dont_Steal_Mac_OS_X7.0.0
    com.apple.driver.AppleBacklight170.3.5
    com.apple.driver.AppleThunderboltIP1.0.10
    com.apple.driver.AppleLPC1.7.0
    com.apple.driver.AppleSMCLMU2.0.4d1
    com.apple.driver.AppleIntelSNBGraphicsFB8.1.8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport4.2.0f6
    com.apple.driver.AppleSMCPDRC1.0.0
    com.apple.kext.AMD6000Controller1.1.4
    com.apple.driver.AppleHWAccess1
    com.apple.driver.ACPI_SMC_PlatformPlugin1.0.0
    com.apple.driver.AppleMCCSControl1.1.12
    com.apple.filesystems.autofs3.0
    com.apple.iokit.SCSITaskUserClient3.6.0
    com.apple.driver.AppleIRController325.7
    com.apple.driver.AppleUSBCardReader3.3.5
    com.apple.driver.AppleFileSystemDriver3.0.1
    com.apple.driver.XsanFilter404
    com.apple.BootCache35
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib1.0.0d1
    com.apple.driver.AppleUSBHub650.4.4
    com.apple.driver.AppleFWOHCI4.9.9
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless1.0.0d1
    com.apple.iokit.IOAHCIBlockStorage2.4.0
    com.apple.driver.AirPort.Atheros40700.74.5
    com.apple.iokit.AppleBCM5701Ethernet3.6.9b9
    com.apple.driver.AppleUSBEHCI650.4.1
    com.apple.driver.AppleUSBUHCI650.4.0
    com.apple.driver.AppleAHCIPort2.9.5
    com.apple.driver.AppleACPIButtons2.0
    com.apple.driver.AppleRTC2.0
    com.apple.driver.AppleHPET1.8
    com.apple.driver.AppleSMBIOS2.0
    com.apple.driver.AppleACPIEC2.0
    com.apple.driver.AppleAPIC1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient216.0.0
    com.apple.security.quarantine3
    com.apple.nke.applicationfirewall153
    com.apple.driver.AppleIntelCPUPowerManagement216.0.0
    com.apple.iokit.IOSurface91
    com.apple.iokit.IOSerialFamily10.0.7
    com.apple.iokit.IOBluetoothFamily4.2.0f6
    com.apple.driver.AppleGraphicsControl3.4.12
    com.apple.driver.DspFuncLib2.5.3fc1
    com.apple.vecLib.kext1.0.0
    com.apple.iokit.IOAudioFamily1.9.4fc11
    com.apple.kext.OSvKernDSPLib1.14
    com.apple.iokit.IOAcceleratorFamily98.7.1
    com.apple.driver.AppleBacklightExpert1.0.4
    com.apple.iokit.IOFireWireIP2.2.5
    com.apple.iokit.IONDRVSupport2.3.6
    com.apple.iokit.IOBluetoothHostControllerUSBTransport4.2.0f6
    com.apple.driver.AppleHDAController2.5.3fc1
    com.apple.iokit.IOHDAFamily2.5.3fc1
    com.apple.driver.AppleSMBusPCI1.0.12d1
    com.apple.kext.AMDSupport1.1.4
    com.apple.AppleGraphicsDeviceControl3.4.12
    com.apple.driver.AppleSMC3.1.6d1
    com.apple.driver.IOPlatformPluginLegacy1.0.0
    com.apple.driver.IOPlatformPluginFamily5.5.1d27
    com.apple.driver.AppleSMBusController1.0.11d1
    com.apple.iokit.IOGraphicsFamily2.3.6
    com.apple.driver.AppleThunderboltEDMSink1.2.1
    com.apple.kext.triggers1.0
    com.apple.driver.AppleThunderboltDPOutAdapter2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter1.4.0
    com.apple.driver.AppleUSBHIDKeyboard170.15
    com.apple.driver.AppleHIDKeyboard170.15
    com.apple.iokit.IOSCSIMultimediaCommandsDevice3.6.0
    com.apple.iokit.IOBDStorageFamily1.7
    com.apple.iokit.IODVDStorageFamily1.7.1
    com.apple.iokit.IOCDStorageFamily1.7.1
    com.apple.iokit.IOUSBHIDDriver650.4.4
    com.apple.iokit.IOAHCISerialATAPI2.6.0
    com.apple.iokit.IOUSBMassStorageClass3.6.0
    com.apple.iokit.IOSCSIBlockCommandsDevice3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily3.6.0
    com.apple.driver.AppleUSBMergeNub650.4.0
    com.apple.driver.AppleUSBComposite650.4.0
    com.apple.driver.AppleThunderboltNHI1.9.2
    com.apple.iokit.IOThunderboltFamily2.8.5
    com.apple.iokit.IOFireWireFamily4.5.5
    com.apple.iokit.IO80211Family600.34
    com.apple.iokit.IOUSBUserClient650.4.4
    com.apple.iokit.IOEthernetAVBController1.0.3b3
    com.apple.driver.mDNSOffloadUserClient1.0.1b4
    com.apple.iokit.IONetworkingFamily3.2
    com.apple.driver.AppleEFINVRAM2.0
    com.apple.iokit.IOUSBFamily650.4.4
    com.apple.iokit.IOAHCIFamily2.6.0
    com.apple.iokit.IOHIDFamily2.0.0
    com.apple.driver.AppleEFIRuntime2.0
    com.apple.iokit.IOSMBusFamily1.1
    com.apple.security.TMSafetyNet7
    com.apple.security.sandbox278.10
    com.apple.kext.AppleMatch1.0.0d1
    com.apple.iokit.IOReportFamily21
    com.apple.driver.DiskImages371.1
    com.apple.iokit.IOStorageFamily1.9
    com.apple.driver.AppleKeyStore2
    com.apple.driver.AppleFDEKeyStore28.30
    com.apple.driver.AppleACPIPlatform2.0
    com.apple.iokit.IOPCIFamily2.8
    com.apple.iokit.IOACPIFamily1.4
    com.apple.kec.pthread1
    com.apple.kec.corecrypto1.0

  • by DL_Trebor,

    DL_Trebor DL_Trebor Feb 1, 2014 2:35 PM in response to DL_Trebor
    Level 1 (0 points)
    Feb 1, 2014 2:35 PM in response to DL_Trebor

    Per above, the kp logs sometimes also backtrace "com.apple.driver.AGPM(100.14.11)"

  • by baltwo,

    baltwo baltwo Feb 1, 2014 2:36 PM in response to DL_Trebor
    Level 9 (62,256 points)
    Feb 1, 2014 2:36 PM in response to DL_Trebor

    Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember.

  • by Linc Davis,

    Linc Davis Linc Davis Feb 1, 2014 3:01 PM in response to DL_Trebor
    Level 10 (208,037 points)
    Applications
    Feb 1, 2014 3:01 PM in response to DL_Trebor

    modded by prev owner with 3.5GH i7 processor...Any assistance in understanding what this means

     

    It means that you're running a Frankenstein's monster of a Mac that will never work properly.

  • by DL_Trebor,

    DL_Trebor DL_Trebor Feb 1, 2014 3:23 PM in response to Linc Davis
    Level 1 (0 points)
    Feb 1, 2014 3:23 PM in response to Linc Davis

    Linc Davis wrote:

     

    modded by prev owner with 3.5GH i7 processor...Any assistance in understanding what this means

     

    It means that you're running a Frankenstein's monster of a Mac that will never work properly.

    That may well be . . . but wish I knew what the kernel panic backtrace noting these 4 extensions signifies:

     

    • com.apple.driver.IOPlatformPluginLegacy(1.0)
    • com.apple.driver.ACPI_SMC_PlatformPlugin(1.0)
    • com.apple.driver.AppleHWSensor(1.9.5d0)
    • com.apple.driver.AGPM(100.14.11)

  • by DL_Trebor,

    DL_Trebor DL_Trebor Feb 1, 2014 4:17 PM in response to baltwo
    Level 1 (0 points)
    Feb 1, 2014 4:17 PM in response to baltwo

    baltwo wrote:

     

    Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember.

    Unable to run Hardware test, unfortunately, due to unorthodox OS upgrade path & no original install disks. Passed Rember RAM test, though. Good to know about Rember -- hadn't been aware.