No AHT when I hold down D
When I boot normally it sticks on a grey screen with the Apple logo.
Safe boot works fine, but when I hold down "D" it just sticks on the grey screen again, as if "D" does nothing.
iMac, OS X Mavericks (10.9.1)
Apple Event: May 7th at 7 am PT
When I boot normally it sticks on a grey screen with the Apple logo.
Safe boot works fine, but when I hold down "D" it just sticks on the grey screen again, as if "D" does nothing.
iMac, OS X Mavericks (10.9.1)
So it looks like it was Lion, so AHT should have been installed on a partition?
That results at that link were for someone who upgraded. EDIT: Or at least I assume it is. I don't know how that site operates.
Correct - the people submitting their results simply enter their exact configuration. A mid 2010 did come with Snow Leopard and, as far as I know, you do need your install disks for AHT.
I'm hoping to get hold of the original disks, will I need to unistall that AHT that I've just installed?
That model's files are in the package mentioned, so should now be at /System/Library/CoreServices/.diagnostics/Mac-F2238AC8 on your computer ( .diagnostics is invisible as standard, due to a leading . in the name).
It's an iMac11,2 : mid-2010 & should have shipped with a build of 10.6.3/4 as you've been told.
If iMac EFI Update 1.8 has been installed (how to check), then you should be able to use Internet Recovery, although a hardware test, if available there, may not support that model.
The download you used has worked for many, I can't check it for your model. If you waited several minutes & were unable to start the test proper, then I now see there's a direct from Apple link for it at
http://download.info.apple.com/Apple_Hardware_Test/022-4703-A.dmg
which I'd overlooked earlier (my apologies); although the relevant model-specific files appear identical. Still, it can't hurt to remove those downloaded earlier & try that one instead.
You can remove it , just trash the /System/Library/CoreServices/.diagnostics folder, or its contents if preferred.
I'm hoping to get hold of the original disks
You can get a machine specific replacement disk by calling Apple for a nominal fee (they'll need your serial number).
Just a tip: If you can somehow get ahold of a copy of the ASD (Apple Service Diagnostic) for your Mac, it will be far more worthwhile than the AHT, which, though better than nothing, has a reputation for being extremely unreliable. But, naturally, stay away from any torrents or any untrustworthy site for this because there may be malware included.
I was looking at ASD yesterday, I think I can get it but is it easy-ish to use?
I think you just let it run through and get the results. What you do with the results may be quite another thing.
Ok, I got hold of ASD 3S132 and made a bootable USB flash-drive.
The test gets to "Loading Video Controller devices" and then the computer just shuts off.
I'm pretty sure I have a faulty GPU, so I guess we are talking about a new logic board if Apple fixes it? can anyone guess a total price that Apple would charge?
Scroll down to near the end of page 2 of this thread for an idea.
https://discussions.apple.com/thread/4996559?start=15&tstart=0
But this is not something to be farmed out to just anyone. It needs special skill.
Thanks for your help guys.
I've just been looking online, it looks like the graphics card is a separate board, it's not just a chip on the logic board. but then again I might be wrong 🙂
Logic Board>Graphics Card>Graphics chip on Graphics Card.
So I might be able to replace just the graphics card?
No AHT when I hold down D