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No AHT when I hold down D

iMac (21.5-inch Mid 2010)


When I boot normally it sticks on a grey screen with the Apple logo.


Safe boot works fine, but when I hold down "D" it just sticks on the grey screen again, as if "D" does nothing.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 1, 2014 2:16 PM

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45 replies

Feb 3, 2014 10:23 AM in response to WZZZ

That results at that link were for someone who upgraded. EDIT: Or at least I assume it is. I don't know how that site operates.


Correct - the people submitting their results simply enter their exact configuration. A mid 2010 did come with Snow Leopard and, as far as I know, you do need your install disks for AHT.

Feb 3, 2014 12:33 PM in response to Steve Over

That model's files are in the package mentioned, so should now be at /System/Library/CoreServices/.diagnostics/Mac-F2238AC8 on your computer ( .diagnostics is invisible as standard, due to a leading . in the name).


It's an iMac11,2 : mid-2010 & should have shipped with a build of 10.6.3/4 as you've been told.


If iMac EFI Update 1.8 has been installed (how to check), then you should be able to use Internet Recovery, although a hardware test, if available there, may not support that model.


The download you used has worked for many, I can't check it for your model. If you waited several minutes & were unable to start the test proper, then I now see there's a direct from Apple link for it at

http://download.info.apple.com/Apple_Hardware_Test/022-4703-A.dmg

which I'd overlooked earlier (my apologies); although the relevant model-specific files appear identical. Still, it can't hurt to remove those downloaded earlier & try that one instead.

Feb 3, 2014 2:48 PM in response to Steve Over

Just a tip: If you can somehow get ahold of a copy of the ASD (Apple Service Diagnostic) for your Mac, it will be far more worthwhile than the AHT, which, though better than nothing, has a reputation for being extremely unreliable. But, naturally, stay away from any torrents or any untrustworthy site for this because there may be malware included.

No AHT when I hold down D

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