HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
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Helpful answers
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Feb 3, 2014 10:50 AM in response to joshfromcheltenhamby mario49,Hello joshfromcheltenham,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Best of luck,
Mario
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Feb 3, 2014 11:31 AM in response to mario49by joshfromcheltenham,This was the first thing I tried. However someone on another thread has a solution, thanks anyway.
