After an automatic update on 29th January, my Pages has refused to open. I get the error message "Pages.app. can't be opened. -1712
I tried to re-download Pages but was told it is already installed. I do not know what a -1712 error is.
What can I do?
Thank you
Ian
iMac, OS X Mavericks (10.9.1)
You should have started a new post in the Pages for Mac Support Community â rather than tack onto a three year old post.
You are not sharing anything that would help someone help you. We are not clairevoyant.
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter
I have been using the new version of Pages quite happily until today. I tried to open Pages and got the error 1712 message, and I cannot open it from the Application list either. I've tried powering down and it makes no difference. I have no other version of Pages loaded, having previously deleted the old version. I have iWorks 08 and 09 loaded but without the Pages element.
Any suggestions would be very gratefully received!
Lorna
Try opening Pages with Shift key pressed.
Lorna
Deleting your older Pages versions, was a mistake, unfortunately.
Peter
Hi Thanks for the advice, but it didn't work for me.
Should I simply uninstall and buy a new copy?
Hi Peter
I deleted them weeks ago when I installed the new version, because there seemed to be a conflict. I have had no problems at all until today when I exported a document to word, and then subsequently tried to pen a *.docx file, which seemed to make the system hang. I couldn't quit pages and I couldn't do anything except power down, then when I tried to pen pages I got the 1712 error message. Most annoying as I need to help someone with a uni assignment and they're deadlined.
Weird - every time I type open, it came up as pen!!
So no problems, until you had a problem?
We seem to have a few of those here! đ
Peter
Aha! Found a solution. Leave the mac to it's own devices for a few hours, have supper and swig a glass of something cold and white, then do a restart. Hey presto! Pages opens like a good little app.
I love Mac. You couldn't pay me enough to use Microsoft. But even Mac has its little oddities every now and then. So, it may be a mystery but it's no longer a curse, and that's all that matters.
Thanks for your help and support guys.
L
May have been a connection issue, if it is reading something from the 'Net.
Just waiting was enough for it to come back on line.
Peter
I cannot get my pages to open on my Mac..... I have tried everything, UGH
Pages will not open -1712 error?
