HT201407: If you can't activate your iPhone
Learn about If you can't activate your iPhone
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Feb 1, 2014 7:23 PM in response to refunkdby Ralph Landry1,Did you deal with your previous carrier and they agreed to unlock your iPhone? You got the inforamtion about restoring and then got the welcome message you were unlocked? Perhaps the sim you are trying to use is not valid, can you try another and see if that works?