HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors

Joanie5

Level 1 (0 points)

Q: On candy crush I am not allowed to buy lives or new levels. When I try to purchase these things with in the game it says no purchase was made, no money was removed from your acct.

Candy crush will not let me buy more lives or new levels. My iTunes acct is fine and I've purchased other items from iTunes since this problem has developed. So it is only within candy crush. Help please...

iPad (4th gen) Wi-Fi + Cellular (MM)

Posted on Feb 1, 2014 10:40 PM

I have this question too

Q: On candy crush I am not allowed to buy lives or new levels. When I try to purchase these things with in the game it sa ... more

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by Allen A,

Allen A Feb 4, 2014 8:45 AM in response to Joanie5
Community Specialists

Feb 4, 2014 8:45 AM in response to Joanie5

Hello Joanie5,

The following article provides steps that can help sort Candy Crush.

iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702

Cheers,
Allen
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HT203174: iTunes: Possible iTunes Store errors

Q: On candy crush I am not allowed to buy lives or new levels. When I try to purchase these things with in the game it says no purchase was made, no money was removed from your acct.

All replies Helpful answers

by Allen A,

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Helpful answers