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Massive bill run up by child what do I do

I have just received my statement and I have paid I tunes a huge amount of money, looking into it my son 9 year old got a free game app for the I pad and spent this in 'buying' things for it ... He thought were free ! Help what do I do??

Posted on Feb 1, 2014 11:22 PM

Reply
1 reply

Feb 4, 2014 7:06 AM in response to Natster32

Hello Natster32,




This first article provides steps to report an issue with purchases the iTunes Store.


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


This next article provides information regarding restrictions, which can help prevent in-app purchases.


iOS: Understanding Restrictions (parental controls)

http://support.apple.com/kb/HT4213




Cheers,

Allen

Massive bill run up by child what do I do

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