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i can't remember my security answer(s) i've locked myself out and the customer support links aren't connecting. what should i do?

i can't remember my security answer(s) i've locked myself out and the customer support links aren't connecting. what should i do?

iPod touch

Posted on Feb 2, 2014 5:27 AM

Reply
1 reply

Feb 4, 2014 6:20 AM in response to rusty195

Hi rusty195,


Thanks for visiting Apple Support Communities.


See the steps in this article for help with resetting your Apple ID password and security questions:


Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312


However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:

You'll need to contact iTunes Store support to have your questions and answers reset.

All the best,


Jeremy

i can't remember my security answer(s) i've locked myself out and the customer support links aren't connecting. what should i do?

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