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hi i need help with my 13inch macbook pro mid 2009 which keeps randomly restarting and says its restarted because of a problem when am using it.

macbook pro restarted because of a problem.

it displays this in the error report.



Anonymous UUID: FDBCB4A9-E8C8-1038-A0C9-3A1B49740EF3



Sun Feb 2 12:41:08 2014

panic(cpu 0 caller 0xffffff80128dc19e): Kernel trap at 0xffffff7f947ae96c, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x000000010c3e4000, CR3: 0x00000000155f6000, CR4: 0x0000000000000660

RAX: 0x0fffffb18e350000, RBX: 0xffff687f947d49b0, RCX: 0x0000000000000000, RDX: 0x00000000000004e7

RSP: 0xffffff80c26e3d80, RBP: 0xffffff80c26e3e70, RSI: 0x000005071cb19cc2, RDI: 0xffffff80b6ee5148

R8: 0x00000000e0000000, R9: 0x0000000000000004, R10: 0x0000000000004823, R11: 0xffffffffffffffff

R12: 0xffffff80213a7000, R13: 0x0000000000000004, R14: 0xffffff80b6ee5148, R15: 0xffffff7f947d2e20

RFL: 0x0000000000010006, RIP: 0xffffff7f947ae96c, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x000000010c3e4000, Error code: 0x0000000000000000, Fault CPU: 0x0



Backtrace (CPU 0), Frame : Return Address

0xffffff80b6ef0c50 : 0xffffff8012822f69

0xffffff80b6ef0cd0 : 0xffffff80128dc19e

0xffffff80b6ef0ea0 : 0xffffff80128f3606

0xffffff80b6ef0ec0 : 0xffffff7f947ae96c

0xffffff80c26e3e70 : 0xffffff7f947adb89

0xffffff80c26e3f30 : 0xffffff80128dda5c

0xffffff80c26e3f50 : 0xffffff801283757a

0xffffff80c26e3f90 : 0xffffff80128378c8

0xffffff80c26e3fb0 : 0xffffff80128d6aa7

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(216.0)[A6EE4D7B-228E-3A3C-95BA-10 ED6F331236]@0xffffff7f947ab000->0xffffff7f947d5fff



BSD process name corresponding to current thread: kernel_task



Mac OS version:

13B42



Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000012600000

Kernel text base: 0xffffff8012800000

System model name: MacBookPro5,5 (Mac-F2268AC8)



System uptime in nanoseconds: 11630521908484

last loaded kext at 295577856114: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f94b9e000, size 65536)

last unloaded kext at 357877647095: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f94b9e000, size 57344)

loaded kexts:

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.11

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.5.3fc1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.GeForceTesla 8.1.8

com.apple.driver.AppleBacklight 170.3.5

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleMikeyDriver 2.5.3fc1

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBCardReader 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleUSBOHCI 650.4.1

com.apple.driver.AppleFWOHCI 4.9.9

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBHub 650.4.4

com.apple.nvenet 2.0.21

com.apple.driver.AppleUSBEHCI 650.4.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 216.0.0

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.3fc1

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.driver.AppleHDAController 2.5.3fc1

com.apple.iokit.IOHDAFamily 2.5.3fc1

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.nvidia.classic.NVDAResmanTesla 8.1.8

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.AppleUSBMultitouch 240.6

com.apple.iokit.IOUSBHIDDriver 650.4.4

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IO80211Family 600.34

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.NVSMU 2.2.9

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 6 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334348532D4348392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: SAMSUNG HM320JI, 320.07 GB

Serial ATA Device: OPTIARC DVD RW AD-5960S

USB Device: Built-in iSight

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus:



please help me. using my macbook pro is now very frustrating.


Message was edited by: Kobby Andrew

MacBook Pro, OS X Mavericks (10.9.1), random restarting

Posted on Feb 2, 2014 5:01 AM

Reply
Question marked as Best reply

Posted on Feb 2, 2014 5:09 AM

You have the wrong speed RAM installed and that's what's causing your kernel panics: you have 1333 MHz installed where your model uses 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMMs.


Replace the RAM and the kernel panics will cease.


Clinton

2 replies

Feb 2, 2014 5:10 AM in response to Kobby Andrew

I see you have 2 different sizes of RAM chips installed. That is not good to do. Also it states they are 1333Mhz styles. That is not the right RAM for your model year Mac computer. You need 1066Mhz style RAM.


See here.


http://www.crucial.com/store/listparts.aspx?model=MacBook%20Pro%20(15-inch%2C%20 Mid%202009)&Cat=RAM


So I take it you recently upgraded the RAM? Put the original RAM back in, does it still KP?

hi i need help with my 13inch macbook pro mid 2009 which keeps randomly restarting and says its restarted because of a problem when am using it.

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