cant not activated my iphone and the apple id will not allow me to unlock my phone

i have recently hand my ipone 4 over to my farther.


i have reset the phone and now tring to activate it for him on itunes, when i am prompted for apple ID, i am told i cant use this to re activeate the phone..


what do i do to get the phone and itunes working for him..

iPhone 4

Posted on Feb 2, 2014 6:16 AM

Reply
1 reply

Feb 2, 2014 6:30 AM in response to friend04

Before trying to set up the iPhone for your father, you need to:


Backup the device to iTunes or iCloud, if desired: http://support.apple.com/kb/ht1766

Settings > Messages > iMessage > Off

Settings > FaceTime > Off

Settings > iCloud > Delete Account (this only unregisters and deletes it off the iPhone)

Settings > General > Reset > Erase All Content and Settings


More Info... http://support.apple.com/kb/HT5661

(thanks to paulcb for the wording)

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cant not activated my iphone and the apple id will not allow me to unlock my phone

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