HT201407: If you can't activate your iPhone

Learn about If you can't activate your iPhone

friend04

Level 1 (0 points)

Q: cant not activated my iphone and the apple id will not allow me to unlock my phone

i have recently hand my ipone 4 over to my farther.

i have reset the phone and now tring to activate it for him on itunes, when i am prompted for apple ID, i am told i cant use this to re activeate the phone..

what do i do to get the phone and itunes working for him..

iPhone 4

Posted on Feb 2, 2014 6:16 AM

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Q: cant not activated my iphone and the apple id will not allow me to unlock my phone

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by imobl,

imobl Feb 2, 2014 6:30 AM in response to friend04
Level 5 (7,176 points)

iPhone

Feb 2, 2014 6:30 AM in response to friend04

Before trying to set up the iPhone for your father, you need to:

Backup the device to iTunes or iCloud, if desired: http://support.apple.com/kb/ht1766
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > Delete Account (this only unregisters and deletes it off the iPhone)
Settings > General > Reset > Erase All Content and Settings

More Info... http://support.apple.com/kb/HT5661
(thanks to paulcb for the wording)
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HT201407: If you can't activate your iPhone

Q: cant not activated my iphone and the apple id will not allow me to unlock my phone

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by imobl,

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