my wired keyboard stopped working. USB ports are fine, though.

Has anyone else had their wired keyboard just stop working? I checked all the USB ports, and they are fine.

iOS 7.0.4, wired keyboard

Posted on Feb 2, 2014 6:11 AM

Reply
21 replies

Feb 2, 2017 1:22 AM in response to JenR729

The exact same thing keeps happening to me. Everytime Apple releases an update, I install it, restart my mac and my keyboard stops working. I do the SMC reset method as previously mentioned, but this didn't work. However, my work around is that I have a Mac Cinema display which I have connected to my 27" iMac. I plug my keyboard into that and it works fine. The issue must be something to do with the iMac USB ports, however, I have tried other USB keyboards and external hardware and they all work fine, which leaves me totaly baffled 😕

Apr 2, 2014 7:15 PM in response to JenR729

Me too, randomly, and always after switching on. Unplugging it and plugging it back in sometimes works, switching the USB port sometimes works. Frustrating problem, it just started a few days ago (Apr 1).

Mid 2012 27" iMac, OSX 10.7.5. Regular wired keyboard with numeric pad.

I will try the solution from ssls6... since it only happens once or twice a day then hard to know if it worked or not straightaway.

Cheers!

Aug 21, 2014 10:26 AM in response to ssls6

I get this problem sometimes and have been successful by using another keyboard for a while and plugging the apple one back in later and it magically works. But after reading your post I tried just that... power down, unplug the power, take a break for a couple minutes, plug the keyboard and power back in, and boot up. It magically worked! So that seems to be a more effective spell than just waiting around for a while.

Nov 17, 2014 10:53 AM in response to Lexxluther01

Thank you for this info; worked just as described. Although I cannot figure out why this happens intermittently. I tried a workaround provided in a similar thread which worked as well, which is to connect the usb extension cable between the keyboard's usb cable and the mac's usb inputs.


When you mention hardware-related issues, I imagine this would include faulty usb contacts at the connection end of the keyboard's cable? I have several late 2012 iMacs and usb keyboards that this issue occurs on.


Thanks again,

Apr 2, 2015 3:59 PM in response to jdsaenz

I have had the same problem. It started a few weeks ago when the keyboard would stop working intermittently on my iMac (bought mid 2010).


The keyboard works fine when I plug it into my MacBook Air, and the iMac USB ports work fine with any other device (from card readers to scanner). SMC and PRAM resets did not resolve the issue.


Using the extension cable supplied with the keyboard seems to have solved the problem. It is not an elegant solution as I have too much cable on my desk now, but it works.

Feb 24, 2016 12:32 AM in response to S2

This happened to see also.. lately, rebooted the mac and i was up and running again.

yesterday evening after a power failure , no way to get the keyboard working again.

this morning I added a short 20cm usb extension and YES i´m up and running again.

For me it comes from some electronic part where the length of the keyboard wire influence.

High frequency for the power supply of the usb port and some ¨just long enough¨wire creates an induction and the power supply stop working...

It a GUESS from my side, working a lot on different HF bands as Amateur radio, and having seen already some more very funny and weird behaves in this area...


THANKS for the tips, and replugging the keyboard without the extension , its not working anymore...

Hans

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my wired keyboard stopped working. USB ports are fine, though.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.