Q: my wired keyboard stopped working.  USB ports are fine, though.

Dear Apple,

                  You really need to get this wired keyboard problem sorted it's been going on long enough now:

https://www.zigpress.com/2014/12/30/has-your-apple-mac-external-usb-keyboard-sto pped-working/

You are not addressing Apple here.

These are user to user community support forums.

We are all just users, like you.

If you wish to send this nugget of info to Apple, you can send this in the form of feedback to Apple here.

http://www.apple.com/feedback/

Apple does read the feedback, but never personally responds.

Not looking for feedback, just highlighting that this an issue that makes Apple look poor & has been going on long enough. Hopefully with more posts they will get it sorted.

The cognizant Apple employees do not visit or read posts these user to user forums.

They are never going to see users' concerns here.

Apple employees have other more pressing priorities than reading user to user community TROUBLESHOOTING forums!

This is NOT Apple marketing/sales/design or engineering employees' job!

The feedback link is for YOU to leave feedback/issues in a place where proper Apple employees will see and read your issues with your Apple product.

If you want Apple employees attention to this issue, fill out multiple product feedback for this keyboard issue in the link provided.

WE are just USERS like you and have no influence with Apple within these forums.

The ONLY way to know you are reaching REAL Apple employees is to leave your concerns as product feedback on the link I provided for you.

Otherwise, no one here can do anything about the issue you posted and no here cares.

ok

This was actually super Helpful it was racking my brain why my keyboard stopped working as the SMC reset did not work.