HT202729: iTunes Store download options

Learn about iTunes Store download options
Katle71
Level 1 (0 points)

Q: Itunes rental

I have started a movie rental download that will not complete on my ipad, can I cancel it and try in sd or on another device?b

iPad, iOS 7.0.4

Posted on Feb 2, 2014 7:58 AM

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Katle71

Q: Itunes rental

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  • by sterling r,

    sterling r sterling r Feb 4, 2014 7:46 AM in response to Katle71
    Community Specialists
    Feb 4, 2014 7:46 AM in response to Katle71

    Hey there Katle71,

     

    It sounds like your iPad was downloading a rental and it did not complete or was interrupted. You should be able to resume the download using the info from the following article:

    iTunes: How to resume interrupted iTunes Store downloads

    http://support.apple.com/kb/ht1725

    If your download was interrupted using your iPhone, iPad, or iPod touch


    1. From the Home screen, tap the iTunes app.
    2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
    3. Enter your account name and password if prompted.
    4. Tap the blue download arrow to resume.

    If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.

    Thank you for using Apple Support Communities.

    Regards,

    Sterling