Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 Dies At 100%?

My iPhone 5 (7.0.4) is at 100%, I unplug it, and it dies within 5 seconds. Help someone.

iPhone 5, iOS 7

Posted on Feb 2, 2014 10:48 AM

Reply
13 replies

Feb 3, 2014 7:12 AM in response to titans321

NO, you are not getting the message. Use RESTORE IPHONE FIRST!!!!!!!!


When asked choose to set up as NEW.


Does that solve the problem?


NO, the problem is not solved: You have a bad battery. Take it to an Apple store and they will replace the battery.

YES, the problem has gone away: NOW use Restore Backup


Does the problem return?


NO: your phone is fixed. Now click Sync to restore your music, videos and apps

YES, the problem returns: Your backup contains corrupt data. You will have to restore as NEW again and do not restore your backup. You will have to manually reinstall your apps and sync your music. You will lose app data and settings.

iPhone 5 Dies At 100%?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.