HT203345: iTunes: Downloading iTunes for Windows using Internet Explorer
Learn about iTunes: Downloading iTunes for Windows using Internet Explorer
Q: I have a number of albums / TV shows and songs that I have purchased over time that do not appear in my itunes library. I have eve ... more
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Feb 4, 2014 1:47 PMby norm123,Hello christoon1964
Check to see if Show Purchases in the Cloud is check and enabled to see your purchases. Check to make sure that you are signed in to the correct Apple ID that has those purchases. If you doubled purchased for a song, then check out the second article to report the issue to the iTunes Store for any double billing.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
