Apple TV won't connect via ethernet

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Level 1

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Apple TV won't connect via ethernet

I want to move from a wireless to a wired connection for my Apple TV to improve quality for streaming video (it skips when I'm also using wireless for other devices).

I have a Time Capsule that is my wireless base station. I'm running a new ethernet cable from the time capsule to the Apple TV. The Apple TV recognizes the wired connection (ie. it removes the wireless option) but I cannot connect to iTunes or any of my other media for that matter.

Why is this?

Do I need to manually configure my network settings (do I use the information on my Mac or other connection data).

I'm completely lost.

Apple TV

Posted on Feb 2, 2014 12:30 PM

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Answer 1

diesel vdub

Level 7

22,178 points

Feb 2, 2014 2:31 PM in response to cjcrumrine

Is the Time Capsule actually a Wi-Fi router?

If it is, does it have a connection to the Internet modem?

Do other devices connecting to the TimeCapsule have working Internet access?

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Answer 2

cjcrumrine Author

Level 1

0 points

Feb 2, 2014 3:19 PM in response to diesel vdub

It is a wifi router and it is connected to the modem. I've been running Apple TV wirelessly but wanted a wired connection. My Mac, iPhone and iPads all run well on the wifi, too. The issue is when wiring the Apple TV. It recognizes there is an Ethernet connection (because AppleTV flips off the wireless connection option) but there is no signal to connect to iTunes or any of the AppleTV apps. Could this be a setting on my time capsule or is there an AppleTV configuration issue?

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Answer 3

Alley_Cat

Level 7

20,548 points

Feb 2, 2014 3:30 PM in response to cjcrumrine

Try the Time Capsule forum

https://discussions.apple.com/community/wireless/time_capsule

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