HT201363: About Apple ID security questions
Learn about About Apple ID security questions
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All replies
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Helpful answers
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Feb 2, 2014 12:54 PM in response to colbster1by Niel,Because they need to verify your identity, and the people who do that generally only do it over the phone. If you are unable to phone them(you may be able to use Skype instead of a physical phone), fill out this form, submit it, and see what they say.
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Feb 2, 2014 9:27 PM in response to rashed2rby Niel,None. You use Skype instead of a physical phone to call the regular support phone number.
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