alexandrefromfrance

Q: OSX 10.9.1 macbook pro 13 retina - wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse

Hello,

 

My config is OSX 10.9.1 new macbook pro 13 retina (2014).

The wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth apple magicmouse.

It was not the case before I bought the BT mouse.

Is this problem between Wifi and bluetooth coming from the OS?

Is there a fix already available or scheduled?

 

Thanks

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Feb 2, 2014 12:38 PM

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Q: OSX 10.9.1 macbook pro 13 retina - wifi does not reconnect automatically when waking up from sleep mode since I have a Bluetooth a ... more

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  • by kencanuck,

    kencanuck kencanuck May 13, 2014 1:53 PM in response to klemensz
    Level 1 (10 points)
    May 13, 2014 1:53 PM in response to klemensz

    @Ricc83 and @klemensz

     

    As I stated earlier in the thread, I've temporarily resolved the issue by turning off Bluetooth on my MacBook Pro. Try this and report back. I'm curious if this is consistently related to the problem.

  • by klemensz,

    klemensz klemensz May 14, 2014 1:00 PM in response to kencanuck
    Level 1 (0 points)
    May 14, 2014 1:00 PM in response to kencanuck

    I can confirm that turning off Bluetooth resolves the issue. But I'm using a Bluetooth keyboard and mouse, so this is not really a solution for me.

  • by Ricc83,

    Ricc83 Ricc83 May 15, 2014 6:19 AM in response to alexandrefromfrance
    Level 1 (0 points)
    May 15, 2014 6:19 AM in response to alexandrefromfrance

    I just talked to Genius Staff in Dresden Germany, and they said that this is a known issue and will most likely be fixed with another firmware upgrade. Problem of course they say are all other companies, that build routers and staff. they apparently dont follow the industry known standards in regard to connecting times or so.

  • by BannerAd,

    BannerAd BannerAd May 29, 2014 9:20 PM in response to Ricc83
    Level 1 (0 points)
    May 29, 2014 9:20 PM in response to Ricc83

    I have this same issue on a 2008 MacBook Pro.  It is shocking that Apple hasn't addressed it.  I've cleared all my networks, no help.  I turn off bluetooth, no help.  I've navigated my way to some bluetooth plist thing, deleted it, restarted, slayed a virgin chicken and spread its blood on a fresh helmlock in the light of a full moon, to no avail.  It takes 10 to 15 seconds for the wireless connection when my Mac wakes from sleep on Mavericks.  This didn't happen until I upgraded from Snow Leopard to Mavericks.  It happened immediately upon the upgrade.  Its not "non standard network equipment" unless Airport and Airport Expresses are "non standard".  I am just floored that this has been such a big issue for so long without anything like an official fix or workaround from apple.  But I'm not bitter...no.

  • by krondek,

    krondek krondek Jun 17, 2014 1:09 PM in response to alexandrefromfrance
    Level 1 (0 points)
    Jun 17, 2014 1:09 PM in response to alexandrefromfrance

    I have the exact same issue.

     

    The issue is due some type of issues between the Wireless card and the Bluetooth, possibly associated with OSX Mavericks.

     

    I've run through all the recommended solutions, including changes to my router settings etc. I've tried it with several routers, but to no avail.

     

    • If I startup or wake my 2013 Retina MBP with Bluetooth enabled, it can take anywhere from 10-30 seconds to connect to wifi. Sometimes it it will not connect at all. When Bluetooth is disabled, wifi will connect in less than a second.
    • While using speedtest.net I could signicantly effect my wireless connection speed simply by turning Bluetooth on and off. In some cases my internet connection would slow down by as much as 50% by turning on Bluetooth.
    • I previously owned a 2010 iMac, which had none of these issues.

     

    I've spoken to Applecare and they have assured me that a firmware fix is coming. That was several months ago.

     

    Apple has

    • Not publically acknowledged this issue, which is clearly very widespread.
    • Applecare has been privately telling customers that a firmware fix is coming for almost a year.
    • This issue has not been addressed in either of the last two Mavericks updates

     

    This leads me to believe that the issue is strictly hareware related and Apple is doing what they can to avoid a costly recall. If they can delay their customers long enough, then they will be responsible for any covering the cost of any fix.

  • by MBPRUser,

    MBPRUser MBPRUser Jun 21, 2014 8:31 AM in response to krondek
    Level 1 (0 points)
    Jun 21, 2014 8:31 AM in response to krondek

    Yea, this is a real P. I. A.  -1 for Apple passing the buck on this one. Its not enough they got your two grand, that they have to hide under the covers and BS the customer till their warranty expires. Definitely makes one think twice before making future investments in equipment with this company. Dang, I mean..  at least you expect a PC to be less than satisfactory, but not a Mac Book Pro. Sorely disappointed in Apple's lack of resolution on this one. Thanks Apple, for your D.Bag approach at waiting out a problem and hoping it just goes away... you must be taking lessons from our nations current administration.

  • by alexandrefromfrance,

    alexandrefromfrance alexandrefromfrance Jun 21, 2014 10:47 AM in response to alexandrefromfrance
    Level 1 (0 points)
    Jun 21, 2014 10:47 AM in response to alexandrefromfrance

    hi,

     

    Still no  news since my first post about any update or fix, this is unacceptable.

    No way to ask question to apple on internet on the french website!

    Really angry...

    Does somebody have any information?

     

    Thanks

  • by krondek,

    krondek krondek Jun 22, 2014 3:50 PM in response to alexandrefromfrance
    Level 1 (0 points)
    Jun 22, 2014 3:50 PM in response to alexandrefromfrance

    I finally spoke to an Applecare senior tech that found the solution:

     

    Delete the following file:

     

    Library > Preferences > com.apple.Bluetooth.plist

     

    The restart your Mac.

     

    The tech did not know how or why this worked, and had only very recently been told about it as a fix.

     

    My mac Wifi FINALLY works great with no issues. I can user Bluetooth and Wifi at the same time without effecting my wifi. I did this a week ago and it still works great.

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Jun 22, 2014 4:09 PM in response to krondek
    Level 8 (38,185 points)
    Peripherals
    Jun 22, 2014 4:09 PM in response to krondek

    Thank you for taking the time to post that solution. Why the Bluetooth preference file would affect wi-fi, I have no clue. It must have something to do with them sharing the same frequency.

     

    by the by, when a preference file is deleted, OS X rebuilds it as needed.

     

    Barry

  • by MBPRUser,

    MBPRUser MBPRUser Jun 24, 2014 2:56 PM in response to Barry Hemphill
    Level 1 (0 points)
    Jun 24, 2014 2:56 PM in response to Barry Hemphill

    Still having the same issue. Furthermore, com.apple.Bluetooth.plist did not and still does not exist on my mac.  I am an iOS developer and have been trying to figure this out for months. Thanks for the somewhat promising lead on this one but it didn't work for me.

  • by alexandrefromfrance,

    alexandrefromfrance alexandrefromfrance Jun 24, 2014 3:00 PM in response to krondek
    Level 1 (0 points)
    Jun 24, 2014 3:00 PM in response to krondek

    Hi,

     

    Thanks for this proposal. I tried it but it did not work on my macbook pro 13 retina.

     

    Still having the problem

  • by MBPRUser,

    MBPRUser MBPRUser Jun 24, 2014 3:18 PM in response to alexandrefromfrance
    Level 1 (0 points)
    Jun 24, 2014 3:18 PM in response to alexandrefromfrance

    The only workaround I have come up with is to turn WiFi off, then On again after re-awakening my mac. Even then, it sometimes takes doing this more than once to be effective. However, by no stretch of the imagination is this a solution or acceptable on a $2k machine.  - Using MBPro Retina 15'

  • by alexandrefromfrance,

    alexandrefromfrance alexandrefromfrance Jul 4, 2014 3:18 AM in response to alexandrefromfrance
    Level 1 (0 points)
    Jul 4, 2014 3:18 AM in response to alexandrefromfrance

    Hi,

     

    After last OS X update 10.9.4, the issue is still here on my macbook.

    What about yours?

     

    Thanks

  • by alexandrefromfrance,

    alexandrefromfrance alexandrefromfrance Jul 4, 2014 3:19 AM in response to Ricc83
    Level 1 (0 points)
    Jul 4, 2014 3:19 AM in response to Ricc83

    Hi,

     

    After last OS X update 10.9.4, the issue is still here on my macbook.

    What about yours?

     

    Thanks

  • by Banner399,

    Banner399 Banner399 Jul 4, 2014 4:39 AM in response to alexandrefromfrance
    Level 1 (0 points)
    Jul 4, 2014 4:39 AM in response to alexandrefromfrance

    Hi Alexandre, there is an "Issue" that Apple are working on to fix. I've had a problem for 7 months, since I bought my 15" MacBook Pro Retina Display, where my Wifi 'Drops out' & I have to manually reconnect it. I noticed it happens more so on battery, rather that when it's on mains power & only when the machine has gone into "Sleep" mode. When I 'Wake' it, there's absolutely no Wifi at all. Mine or even any of my neighbours Wifi's are not listed, so I have to manually reconnect it. Apparently, Apple have only been aware of the problem for a short time now & they tell me it's a problem with all newish MacBook Pros. It's a conflict between the Wifi & Bluetooth. If Bluetooth is switched off, then all is ok & you shouldn't 'Lose' your Wifi connection. Obviously, as you're using Bluetooth, it seems as if you may have to soldier on until Apple have sorted the problem. Hope that helps.

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