I've had my iPhone 5s a few months now and I've just tried to update the software to iOS 7.0.5 it was all going fine until my phone just shut down and now it won't turn back on, I've tried starting it up and putting it on charge neither of which are working. What do I do? Has this happened to anyone else?
iPhone 5s
Hello there, Daisy172.
The following Knowledge Base article offers a few good recommendations for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Display has no backlight or dark screen
- Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
- Try turning iPhone off and then on again.
- While connected to the iPhone charger, try to reset the iPhone.
- If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Hello there, Daisy172.
The following Knowledge Base article offers a few good recommendations for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Display has no backlight or dark screen
- Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
- Try turning iPhone off and then on again.
- While connected to the iPhone charger, try to reset the iPhone.
- If the low-battery screen appears, charge the iPhone.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
yes
iPhone 5s shut down an won't turn back on
