Recently updated to windows 8.1 and iTunes 11.1.4.62 and now I receive the error "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again". I have done this several times. iTunes is working properly otherwise. What can I do to resolve this?
iPod nano, Windows 8
Hey jmpiper32,
There's an article that addresses that specific error message, which you can find here:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
I'd run through the recommendations in that link to resolve the issue.
Welcome to Apple Support Communities!
Have a good one,
Delgadoh
Hey jmpiper32,
There's an article that addresses that specific error message, which you can find here:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
I'd run through the recommendations in that link to resolve the issue.
Welcome to Apple Support Communities!
Have a good one,
Delgadoh
Thank you, this did help me resolve my problem. I tried everything on the list and the only thing that worked was uninstalling itunes and reinstalling itunes.
Thanks again.
iTunes not recognizing iPod after recent update
