iPhone won't connect to car via cable

My iPhone 4S won't connect to my car via USB cable. Tried someone else's phone and no problem. Both phones have the same software status (latest) but mine comes up with device error on the car's screen. Car is Range Rover Sport. Any suggestions?

iPhone 4S, iOS 7.0.4

Posted on Feb 2, 2014 3:11 PM

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4 replies

Feb 2, 2014 3:33 PM in response to ALW1971

Check to make sure that the 30-pin connector area is clear of any lint or other debris. It is possible something is in there blocking one or more of the pins. You can use a small toothpick and/or small toothbrush to accomplish this. You also might perform a reset on the phone, it will not affect your data, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

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iPhone won't connect to car via cable

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