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I never changed my passcode but the one I had isn't working. I can't get into my phone and I don't care if I have to reset everything I just want in. I've been looking things up all day. Itunes won't let me do anything so I dont know what else to do. Please help!
iPhone 5s, iOS 7.0.4
Marisak7 wrote:
... Itunes won't let me do anything so I dont know what else to do. Please help!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Marisak7 wrote:
... Itunes won't let me do anything so I dont know what else to do. Please help!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
I've tried this already but everytime iTunes says that it can't connect to the internet when clearly I am connected to the internet... My iTunes has always been that way though. Whenever I try to sync a CD it can never gather any data for me either
Marisak7 wrote:
... My iTunes has always been that way though.
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
Yes thank you it worked!
No problem... Glad you got it sorted 🙂 Enjoy
Reset passcode
Ok
For some reason my passcode won't work for my iPhone 5s. I've tried connecting it to itunes to restore it but it keeps saying that it can't. What can I do to reset it?
