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I try to connect my iPod to iTunes on my laptop but it keeps showing start up or stop mobile device help

Help

iPod touch (4th generation), iOS 6.1.2

Posted on Feb 2, 2014 5:11 PM

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1 reply

Feb 5, 2014 2:09 PM in response to Victini8

Hey Victini8,


It sounds like you're encountering the error "This [device] cannot be used because the Apple Mobile Device Service is not started" or something similar. If that sounds right, troubleshoot the issue with the steps in this link:


How to restart the Apple Mobile Device Service (AMDS) on Windows

http://support.apple.com/kb/TS1567


Welcome to Apple Support Communities!


Take care,

Delgadoh

I try to connect my iPod to iTunes on my laptop but it keeps showing start up or stop mobile device help

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