HT203206: Fix unexpected quits or launch issues in iTunes for Windows
Learn about Fix unexpected quits or launch issues in iTunes for Windows
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Helpful answers
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Feb 5, 2014 11:25 AM in response to Kyraaaby Delgadoh,Hey Kyraaa,
Follow all the steps in here to uninstall and resinstall iTunes:
http://support.apple.com/kb/HT1923
To address the worry about missing purhcases, see the following information:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and aren't deleted by removing iTunes. While it's highly unlikely that you'll lose any contents of your iTunes Library when following these steps, it's always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, follow these steps.
Also, when you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh