4 Replies Latest reply: Feb 7, 2014 2:31 PM by a brody
 kkghosh7 Level 1 (0 points)

I have purchased Merrium Webster Learners dictionary. It is not opening . I can't use it. I am at a loss. What should I do?



MacBook, Mac OS X (10.4)
  • BDAqua Level 10 (122,227 points)



    Open Console in Applications>Utilities & see if there are any clues or repeating messages when trying to open/run it.

  • K Shaffer Level 6 (12,577 points)

    Where did you get this dictionary?

    Is it the Advanced version such as Amazon lists for download?


    http://www.amazon.com/Websters-Advanced-Learners-Dictionary-Download/dp/B007WV2U R6


    If so have you tried the customer service support of the vender site?


    On the above page, they say there is no refund and no sales out of the USA

    of that product, and also show a 'terms of use' link in blue, and also goes on

    to suggest looking for the download in a system download file folder, or any

    where your OS version may store new download files. Once opened, it may

    have gone into the Applications Folder. Or in a user desktop Finder location.


    The Apple Support Communities discussions are users of Apple products

    who visit and attempt to help resolve non-technical issues with products

    and applications made by Apple. Volunteers. As in 'unpaid.'


    Perhaps you can give more information on your Mac or Apple product

    and if there is a possible problem with it, then a new topic can begin.


    The Tiger 10.4.11 OS X in my computers had a fair built-in dictionary.

    There were a few OK free widgets, to run in Dashboard or standalone.


    Good luck & happy computing!

  • Neville Hillyer Level 4 (1,865 points)

    It it turns out that OS X 10.4.11 is too old for the application you could investigate updating to OS X 10.6. It is not expensive although you may need to buy extra RAM.

  • a brody Level 9 (65,736 points)

    Assuming your machine actually says MacBook, you should be able to upgrade directly to 10.6.  Here's how:




    If it says iBook or Powerbook it is not compatible with 10.6.