HT202152: Mac App Store: Frequently Asked Questions (FAQ)

Learn about Mac App Store: Frequently Asked Questions (FAQ)
Bravojl2713

Q: How can i return an app if my child looded 3 times the same one?

My son accadentaly bought more than one thing so i was wondering if i could buy just one and have all the money back in one peace .

Posted on Feb 2, 2014 9:40 PM

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Q: How can i return an app if my child looded 3 times the same one?

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  • by seventy one,

    seventy one seventy one Feb 2, 2014 11:34 PM in response to Bravojl2713
    Level 6 (15,185 points)
    Peripherals
    Feb 2, 2014 11:34 PM in response to Bravojl2713

    You can't return them.  Once the matter is resolved you can delete them.  But first, look at your receipts, make sure they are the same, then in that section that says 'report a problem', report this as your problem.

     

    iTunes people can see you have the same apps and while I can't speak on their behalf, will almost certainly refund the two excess apps.  They did when I had a duplicate purchase some time ago.