Why are there still inactive downloads in my downloads section on my iPhone?

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Level 1

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Why are there still inactive downloads in my downloads section on my iPhone?

I recently downloaded over 200 songs and 81 of them are still in my downloads section on my phone. I am unable to continue them or download anything else. Anyone know why?

iPhone 5, iOS 7.0.4

Posted on Feb 2, 2014 11:35 PM

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Answer 1

mario49

Community Specialist

Feb 5, 2014 7:48 AM in response to bronson_12

Hello bronson_12,

Thanks for using Apple Support Communities.

For more information on this, take a look at:

iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725

From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.

If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.

Best of luck,

Mario

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Answer 2

bronson_12 Author

Level 1

0 points

Feb 6, 2014 3:02 AM in response to mario49

thank you for the information, I did that and they still won't download. I got them from my computer and synced them over but they are still in my downloads section and can't be downlaoded.

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