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I cannot use stock/fund compare tool on Morningstar.com?

Running MacBook Pro late 2011 2.4 IC i7 4gb 1333 MHz DDR3 with Mavericks. Java is updated. Firefox says no plug-in available; Safari blocks plug-in as if it is a security threat. Can anyone share their experience with thiis issue?

MacBook Pro (15-inch Late 2011), OS X Mavericks (10.9.1)

Posted on Feb 3, 2014 2:05 AM

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4 replies

Feb 3, 2014 7:14 AM in response to clintonfrombirmingham

Thanks for your response:

Re-Installed JAVA; again same responses. In Safari pop-up states " your security settings have blocked an untrusted application from running" APPLICATION BLOCKED! CLICK FOR DETAILS (radio buttons 'details' - 'ignore' - 'reload')

URL is: http://screen.morningstar.com/ScoreIntegration/Score.html


Java Plug-in 10.51.2.13

Using JRE version 1.7.0_51-b13 Java HotSpot(TM) 64-Bit Server VM

User home directory = /Users/xxxxxxxxxxxxxxxxxxx

----------------------------------------------------

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

l: dump classloader list

m: print memory usage

o: trigger logging

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

v: dump thread stack

x: clear classloader cache

0-5: set trace level to <n>

------------------------------------------------

Am puzzled too Clinton -- could it be my firewall? Or that the URL is not headed with 'https'.

Morningstar's response generally is:

We support Windows 98, 2000, ME, and XP with Service Pack 2.

Not a mention of Mac, Safari or Firefox


Message was edited by: vacadoug

Feb 3, 2014 7:21 AM in response to vacadoug

Hunh. All I got at that address was "Error! Unknown security type." You, at least, got the Java console. And no mention of Windows 7 or 8? They must really be behind the times! Just a second... OK, same message with IE on Windows 7 Pro.


It's certainly not a secure website (as per the address) and the fact that it won't work on any Mac browser or IE leads me to believe that you should try to contact the company that you're dealing with and see if they have any answers -> http://www.morningstar.com/.


Sorry and good luck,


Clinton

I cannot use stock/fund compare tool on Morningstar.com?

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