We changed over to fiber optic today and now my ipad mini can't connect to the internet although all my other devices can

Question

Level 1

12 points

We changed over to fiber optic today and now my ipad mini can't connect to the internet although all my other devices can

As the title says, we changed to fiber optics today (yay! so speedy) and all our devices (Macbooks, iphones) connect just fine. My ipad mini (about 1 year old) won't connect although it finds the network on the airport effertlessly and shows full signal bars as if it is connected. For all intents and purposes it looks like it is connected, but it isn't. I have done all the usual - turned on and off (router and device), forgotten network, renewed network lease, reset network settings, reset all settings, etc. Everthing! Still not working. Help please!!!!!!

iPad mini Wi-Fi

Posted on Feb 3, 2014 7:15 AM

Reply

Answer 1

Diavonex

Level 9

67,259 points

Feb 3, 2014 7:17 AM in response to Tokyo Tom

Try this:

1. Turn router off for 30 seconds and on again

2. Settings>General>Reset>Reset Network Settings

Reply

Answer 2

Tokyo Tom Author

Level 1

12 points

Feb 3, 2014 7:23 AM in response to Diavonex

I'd have to go find one as I am at home. But my ipad connected at home yesterday just fine so I am sure it would. They changed the cables today. Computers and phone fine. What is so odd is that it finds the new network name and "connects" with full strength signal bars. But no actual connection.

May walk over to the neighbors....

Reply

Answer 3

Tokyo Tom Author

Level 1

12 points

Feb 3, 2014 7:18 AM in response to Diavonex

Read above please. I did all that. I've followed your process to the letter (and have done the three step version you recommended to someone else too!)

Reply

Answer 4

Diavonex

Level 9

67,259 points

Feb 3, 2014 7:22 AM in response to Tokyo Tom

Does your iPad Mini connects to other router/network?

Reply

Answer 5

Tokyo Tom Author

Level 1

12 points

Feb 3, 2014 7:31 AM in response to Tokyo Tom

Here's the answer - it works fine at the neighbors. Connects to their wifi and all programs - FB, App store etc all work.

Reply