Q: I get this message : unable to connect to the Itunes store (-3212) . I do have internet, did the unistall and reinstall steps in support. help!

Hey qkslvr01,

Thanks for the question. I understand you are experiencing issues with connecting to the iTunes Store. The following articles may help to resolve your issue:

Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

"Error 3000" through "3999"

 

Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.

Thanks,

Matt M.