HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch
crisbuguina
Level 1 (0 points)

Q: Hi! My My mom bought me an iPhone 5 and I have a problem with my facetime I cant find it! Cant find it in settings and restrictions. She bought this in Bahrain both my iPhone and she ipad mini and she has facetime on her. What should I do?

Hi! My My mom bought me an iPhone 5 and I have a problem with my facetime. I cant find it! Cant find it in settings and restrictions. I remember when she gave me this I see facetime in settings and after a couple of days its gone! She bought this in Bahrain both my iPhone and her iPad Mini. And I'm just wondering why she has facetime and why mine is missing? Please help! My iMessage is perfectly working. I lived in the Philippines

iPhone 5, iOS 7.0.4

Posted on Feb 3, 2014 10:42 AM

Close
crisbuguina

Q: Hi! My My mom bought me an iPhone 5 and I have a problem with my facetime I cant find it! Cant find it in settings and restriction ... more

  • All replies
  • Helpful answers

  • by FelipeV,

    FelipeV FelipeV Feb 3, 2014 10:45 AM in response to crisbuguina
    Level 5 (6,904 points)
    iPhone
    Feb 3, 2014 10:45 AM in response to crisbuguina

    FaceTime has been disabled from iDevices sold in certain Middle Eastern countries. There is no way to install it.

  • by pdroth,

    pdroth pdroth Feb 3, 2014 10:45 AM in response to crisbuguina
    Level 5 (5,104 points)
    Feb 3, 2014 10:45 AM in response to crisbuguina

    Devices sold in certain Middle East countries have Facetime permanently removed.   There is no adding it back.

  • by wjosten,

    wjosten wjosten Feb 3, 2014 10:50 AM in response to crisbuguina
    Level 10 (94,634 points)
    iPhone
    Feb 3, 2014 10:50 AM in response to crisbuguina

    Are you trying to use the phone in Bahrain with a supported carrier there? I suspect not. If you try to use this phone outside of Bahrain, you won't have FaceTime. This is done to prevent folks from simply crossing the border to purchase iPhones in Bahrain...FaceTime is banned in Saudi Arabia & the UAE. Sorry, but you'll only have FaceTime on that phone while using it in Bahrain on a supported carrier's network there.