HT203174: iTunes: Possible iTunes Store errors

Learn about iTunes: Possible iTunes Store errors

Hannah R.

Level 1 (0 points)

Q: Security questions

When I try to buy movies, songs, or apps on the I tunes store it comes up with my security questions, and I forgot them. Also there is not a rescue email option what do I do?

iPhone 5s, iOS 7.0.4, I can't reset it

Posted on Feb 3, 2014 4:01 PM

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Q: Security questions

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by Niel,

Niel Feb 3, 2014 4:01 PM in response to Hannah R.
Level 10 (314,589 points)

Mac OS X

Feb 3, 2014 4:01 PM in response to Hannah R.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

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HT203174: iTunes: Possible iTunes Store errors

Q: Security questions

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by Niel,

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