Will Apple replace my Iphone 4s??

Question

Level 1

8 points

Will Apple replace my Iphone 4s??

I have a Iphone 4s and Yesterday I went to Wal-mart and I had my Iphone 4s in my hand I accedently let it drop, now it has a crack in the back and in the front. It is nothing serious because everything works perfectly fine just dont like how the phone looks like so would apple fix it or replace it?? And what if I have the front and back with tools so would Apple fix it at no charge or replace it at no charge?? I would really love to know. Somebody help me please!! 😠😠😢😢😟😟😮😮ℹℹ➕➕⚠⚠⚠

iPod touch, iOS 6.0.1, Ipod Touch 4

Posted on Feb 3, 2014 4:27 PM

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Answer 1

Feb 3, 2014 4:31 PM in response to Stephy000

As soon as you dropped the iPhone and cracked the screen the warranty was void

You only alternative now it to take it to Apple and pay for an out of warranty replacement

If you open it then Apple will not do anything with it at all

Allan

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Answer 2

Stephy000 Author

Level 1

8 points

Feb 3, 2014 4:34 PM in response to Allan Eckert

So if the iphone is cracked apple will not replace it at all. The how come some people got to the Genuis Bar and talk to them and get theirs fixed for free.

Allan Eckert wrote:

As soon as you dropped the iPhone and cracked the screen the warranty was void

You only alternative now it to take it to Apple and pay for an out of warranty replacement

If you open it then Apple will not do anything with it at all

Allan

Reply

Answer 3

Feb 3, 2014 4:37 PM in response to Stephy000

All I am doing is quoting Apple's stated policy

What the Apple Store does is up to them

If you want to try more power to you

I just don't feel it is fair to say they will when the policy says they should not

Allan

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Answer 4

Stephy000 Author

Level 1

8 points

Feb 3, 2014 4:47 PM in response to Allan Eckert

but what is a out of warranty replacement??

Allan Eckert wrote:

All I am doing is quoting Apple's stated policy

What the Apple Store does is up to them

If you want to try more power to you

I just don't feel it is fair to say they will when the policy says they should not

Allan

Reply

Answer 5

deggie

Level 10

167,525 points

Feb 3, 2014 6:32 PM in response to Stephy000

An out-of-warranty replacement on an iPhone 4s means after you pay $199 they will replace your iPhone. They can also replace the front for $149 and the back for $29.95.

Make a Genius Bar appointment at your nearest Apple Store.

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