HT202649: If you can't sign in with two-step verification using your Apple ID
Learn about If you can't sign in with two-step verification using your Apple ID
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Q: My Apple ID is disable,I can't download
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Feb 4, 2014 7:50 AMby lllaass,First try resetting the password.
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
If not successful, contact iTunes by:
