my ipad2 will not charge or start

what do i do, my ipad2 will not charge or start?

Posted on Feb 4, 2014 8:21 AM

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2 replies

Feb 4, 2014 8:33 AM in response to wanlelawson

First make sure that you are using the charger that came with the iPad and have plugged that into a wall outlet. Keep in mind that if the battery is completely drained it make take up to an hour on the charger before the iPad responds. So wait one hour then, while the iPad is still plugged in, reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the iPad restarts let it continue to charge until the battery is 100%.


If the iPad does not start consider these troubleshooting steps.

1. Bad outlet. Make sure the outlet is providing power.

2. Bad charger. Try a different charger.

3. Bad cable. Try a different cable.

4. Dirt, fuzz, or lint in the connection ports. Check and casually clean if necessary.

5. Software failure. First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

6. Hardware failure. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

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my ipad2 will not charge or start

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