I preordered an album, and it's greeted out and says purchased but I won't download. And it's not in my library? What can I do

I preordered an album. It Didn't download but says purchased it doesn't give me the option to download what can I do ?

iMac, iOS 7.0.4

Posted on Feb 4, 2014 7:34 AM

Reply
1 reply

Feb 6, 2014 10:41 AM in response to Doomstick

Hi Doomstick,


Thanks for using Apple Support Communities. This article has some information about pre-orders and how to download them:


iTunes Store: About pre-orders

http://support.apple.com/kb/ht5714


However, if that doesn't work for you, this article has instructions for downloading items already purchased again:


Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/ht2519


Cheers,

- Ari

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I preordered an album, and it's greeted out and says purchased but I won't download. And it's not in my library? What can I do

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