I preordered an album, and it's greeted out and says purchased but I won't download. And it's not in my library? What can I do

Question

Level 1

0 points

I preordered an album. It Didn't download but says purchased it doesn't give me the option to download what can I do ?

iMac, iOS 7.0.4

Posted on Feb 4, 2014 7:34 AM

Reply

Answer 1

Level 4

1,769 points

Hi Doomstick,

Thanks for using Apple Support Communities. This article has some information about pre-orders and how to download them:

However, if that doesn't work for you, this article has instructions for downloading items already purchased again:

Cheers,

- Ari

Reply